Frequently Asked Questions

The CYSHCN Program promotes an integrated system of services for infants, children and youth ages Birth up to 18 years who are newly diagnosed with a complex health condition or are at risk for chronic physical, developmental, behavioral, or emotional conditions that require health and related services of a type or amount beyond what is generally needed.

Our CYSHCN Coordinators are knowledgeable about local support and services and dedicated to helping families of Children and Youth with Special Heath Care Needs by providing the following services:

(This service is provided to families regardless of income and there is no charge to the family for services)

• Care coordination with your child’s health care and other service providers
• Educate and counsel families about their child’s health condition
• Link families to a medical home, insurance and community programs and services including family support and health information
• Organize a network of services and providers

Who can make a referral: parents, doctor offices, hospitals, community organizations.

Note: If you suspect child neglect or abuse, you should make a referral to Social Work. It is not appropriate to make a CYSHCN referral to assess abuse when that possibility has already been identified. It is appropriate to also make a CYSHCN referral on these children, with a note that CPS referral has been made; the coordinator will make every effort to coordinate with the CPS caseworker.